Soul Sista Fashion Returns/Exchanges Policy

  • All returns and exchanges need to be made within 7 days.
  • Exchanges may be made for another item of equal value or more.
  • Refunds will be a credit voucher, to that value. ( must show receipt)
  • All postage costs for returning goods are the customers responsibility.
  • Refunds only on Damaged, Faulty or Incorrectly shipped items.
  • Items must be returned, unworn, unwashed with the tags attached.
  • We will not except returns or exchanges:
  • On items returned outside the 7 day period.
- Worn or Damaged Items, (including make-up/perfume).
- Washed items.
- Items with tags removed.
- Sale Items
- Jewellery
- Handbags or Scarves